MeDKAD is a Third Party Administrator (TPA) or Managed Care Organization (MCO) where we help Clients to manage their employees’ medical benefits digitally through our system. We are the first leading company that introduced this services via MeDKAD’s desktop and mobile apps. The system is user-friendly, fast, safe and transparent with a self-funding concept.
MeDKAD can help you to save costs by offering the service that suits your budget. (For further details, please contact our Sales Team)
MeDKAD is a leading company in health benefits management systems. We launched our service via desktop & mobile apps to our clients and users. Our system removes the need for physical cards and printed Guarantee Letters as our e-GLs are available for specialist/in-patient treatments at hospitals.
No Deposit, No Hidden Charges and Pay-Per-Use Concept (Top-up/Self Funding) and Hassle-Free. (For further details, please contact our Sales Team)
We do not restrict the number of employees and it is open to all employers from start-ups, micro-enterprises, SMEs and corporate clients.
When the QR code is generated and linked to the system, HR will receive notifications through the registered email.
Yes, but only the authorized person (admin users) are able to add, suspend or terminate any user. You may call our contact centre/email us for immediate assistance in the event the HR person has limited access or is “Off-Duty”.
Usually, the admin ID will be given to the relevant HR personnel with a maximum of two (2) people per company. You may request for additional access if so needed.
Not necessary as such changes will be updated into the system automatically. You may call our contact centre/email us for immediate assistance in the event the HR person has limited access or is “Off-Duty”.
Yes, kindly call our contact centre or email us for assistance.
Admin users can click to Report to download.
You can generate the report after being granted “Order Approval” by MeDKAD’s system admin (typically within 24 hours).
Maximum of 7 years.
You may request for customization on an ad-hoc basis. Kindly contact our Support Team with details of your request.
Yes, once you have submitted the complete forms, we will set an appointment for our Trainers to come and brief your employees on how to use our services.
Certainly, you may choose to have the subsequent training by phone or at your premise.
Our panel clinics require the QR Codes to create orders prior to employees getting treatment. In the event the system is down at the clinic, their staff will call our Contact Centre for assistance to generate the QR Code by the System admin. This will trigger notifications to the relevant HR personnel via the registered email as per the usual process.
Just present your Identity Card and the QR Code from the MeDKAD mobile app at the clinic/hospital counter for registration.
Just present your Identity Card at the clinic/hospital counter and they will assist you accordingly.
From the MeDKAD mobile app, click Entitlement Info and the system will show your current balance.
From the MeDKAD mobile app, click Entitlement Info and the system will show your coverage entitlement which is subject to your company’s health benefits policy.
MeDKAD has introduced a unique transparent concept which allows company management and the relevant HR personnel to monitor their employees’ medical activities in real-time. This empowers our clients to better manage their employees’ medical budget and reduce fraudulent claims.
No Deposit, No Hidden Charges and we are using Pay-Per-Use Concept.
There are two (2) options:-
1) Request amount to be refunded. Kindly submit your request via the registered email and we shall process the refund within five (5) working days after receipt of such request.
2) Request amount to be carried forward for next year’s usage. MeDKAD will contact the client for further discussion if required.
03-8408 1388/03-5523 9313.
Our Contact Centre operates 24 hours/day.
Yes, our back-up system team is located in Cyberjaya.